Account Executive

Basic Function:

Epic Marketing account executives are important members of the account management and client service team, and report to the General Sales Manager. Our account executives represent the entire range of company products and services to new business and assigned clients, while ensuring assigned clients’ needs and expectations are met by the company. The role of an account executive is to manage and grow Epic’s accounts, act as the clients' advocate, increase client satisfaction, identify client needs, and align those needs with Epic’s products and services. Account executives serve as the primary point of contact for select clients. Assigned to eight to ten named clients, an account executive is responsible for achieving sales quota and assigned strategic account objectives.

Success in the account executive position will be measured by new business, client retention, revenue growth, and client satisfaction. Account executives are expected to become deeply familiar with each client's unique business needs and align those needs with services provided by the company. To facilitate strong client interactions, account executives are expected to travel on occasion to meet face-to-face with strategic clients. Finally, account executives are required to establish relationships internally with all other departments in the organization in order to be able to respond to any nature of client request.

Principal Responsibilities and Duties:

  • Meet and liaise with clients to discuss and identify their advertising requirements.
  • Work with agency colleagues to develop an advertising campaign that meets the clients' brief and budget.
  • Present campaign ideas and budget to the client alongside agency colleagues
  • Work with senior management to brief media, creative and design staff, and assist with the formulation of marketing strategies.
  • Liaise with, and act as the link between, the client and advertising agency by maintaining regular contact with both, ensuring that communication flows effectively.
  • Negotiate with clients and agency staff about the details of campaigns.
  • Present creative work to clients for approval or modification.
  • Handle budgets, manage campaign costs, invoice clients, and take responsibility for payment collections.
  • Write client proposals and reports.
  • Monitor the effectiveness of campaigns.
  • Undertake administration tasks.
  • Arrange and attend meetings.
  • Work closely with the project team to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
  • Ensure that all processes and procedures are completed, quality standards are met, and that projects are profitable.
  • Make pitches to win new business for the agency alongside other agency staff.
  • Be aware of and in pursuit of opportunities for account growth and new business; take responsibility of the contract and contract renewals for new clients and for existing clients.
  • Be an advocate for the client. Communicate the clients' goals and represent the clients' interests to the team.
  • Understand company capabilities and service, and effectively communicate all offerings to the client.
  • Report to the Sales Manager, providing regular input on all account activity, including status and call reports on a weekly basis.

Qualifications/Skills:

  • Bachelor’s degree or equivalent experience.  
  • Required minimum of 3 to 5 years of sales, account/project management experience in an inside sales environment.
  • A passion for sales, social networking, local search, advertising, and helping businesses succeed.
  • An entrepreneurial spirit. Our account executives are hard-working, self-motivated and confident.
  • Knowledge of principles and methods for showing, promoting and selling products or services, which includes marketing strategy and tactics, product demonstration, and sales techniques.
  • Creativity, proven account management skills required in order to create, maintain and enhance customer relationships
  • Extremely detail oriented, knowledge of principles and processes for providing customer service, including client needs assessment, meeting quality standards for services and evaluation of client satisfaction.
  • High technical competence of Microsoft Office, CRM software and Project Management software.
  • Competitive spirit, motivated, goal oriented, persistent and a skilled negotiator.
  • Team player, high level of initiative and work well in a team environment.
  • Excellent written and oral communication skills.
  • Must be a self-starter with the ability to handle several tasks simultaneously, plan, organize, prioritize, make effective decisions, and achieve assigned goals within management expectations.
  • Ability to keep abreast of new products and technology and apply to the job.
  • Optimistic attitude, handles stressful situations and deadline pressures well.
  • Plans and carries out responsibilities with minimal direction.
  • Must have the ability to analyze the business, and interpret general business periodicals, professional journals, technical procedures, and or industry regulations.
  • Must have excellent Time Management skills.
  • Must be able to create reports, professional business correspondence and follow department procedures.
  • Must be able to effectively present information and respond to questions from team members, managers, employees, prospects and customers.
  • Must be flexible to meet business and training needs.
  • Understanding of all aspects of advertising and marketing, multi-channel direct marketing, Internet search, prospect cultivation and data management.

 

Travel Requirements and Frequency:

Occasional local and overnight travel may be required.

Qualified candidates please e-mail your resume to jobs@marketingepic.com. No phone calls please.

Services

Online Marketing

Our team of online marketing professionals has years of experience in every aspect of online marketing. The bottom line is that there are people out there searching for what you have, and we can make sure they find you!

Online Marketing
Surveys

What do your customers really think of your product or service? Why not ask them? We can help see what you and your company are doing right as well as identify areas that need improvement through custom surveys. We will work with you on creating a list of very important questions that will help you improve the overall service and quality of your business. You will receive a detailed report complete with percentages, suggestions, and overall ratings. Most of our clients have been surprised at the results and have been able to adjust specific areas of their business that improve customer service.

Surveys
Direct Mail

When done correctly, direct mail has the potential to generate a huge response. We have years of experience in developing targeted lists, message content, and creative designs for all types of direct mail campaigns. We never just throw something together and hope that it sticks. 

Direct Mail
Television

Combine our creative team, script writers, and production capabilities and you'll have a TV spot that works! We pride ourselves on making your service/product stand out from the rest in a way that generates brand awareness and phone calls. We track the results so you are never guessing how effective your TV campaign is. Also, you will never have to deal with media invoices or TV sales reps again.

Television
Pay Per Click

Pay Per Click (PPC) advertising is one of the most effective ways to see immediate results online. With a well planned and managed PPC campaign, you can get a very low cost per lead for any budget. There are very few types of business that we wouldn't recommend at least a small portion of their marketing budget to be spent on this form of advertising.

Pay Per Click
Creative

At Epic the creative process is always turning and producing amazing things. We have a team of a least 5 people a any given time that are working on the creative process for each and every one of our clients. Creativity is one of the many things that make us good at what we do.

Creative
Search Engine Optimization

If you are on Google or another search engine and looking for a product or service, you find yourself clicking on websites that appear in front of you. Ever wonder how these sites get this priority and what you can do to get your website ranking there too? Search engine optimization is the practice of making your website more appealing to search engines and telling them how and where to show your website as a result of a search. We can help you get on search result pages and bring more people to your website.

Search Engine Optimization
Radio

Radio is a medium that can be difficult to figure out. With dozens of stations all claiming to have the audience you need, which one do you choose? What message will draw the best result? Don't chance it! We have proven methods to evaluate the options that will give you the most for your money. Add our script writing professionals to the mix and you have a recipe for success.

Radio
Messaging

Messaging is a critical part of what makes an ad effective. Think of the best sales person that you have have ever worked with. They weren't pushy, tacky or overbearing. They said just the right things to help you make the decision to buy from them. Just like that salesman, if the words are chosen carefully, you will be able to better persuade customers to buy from you. Expert marketers are also skilled salespeople that understand the psychology of connecting with people and helping them act on what they hear or read.

Messaging
Campaigns

Whether you are having a grand opening, new product launch, or just need generate more sales, we have just about done it all. A marketing campaign is an organized and coordinated effort to promote the sale of a certain products/service. We can give you the most for your marketing dollars as we leverage our marketing experience in your behalf.

Campaigns
Public Relations

The main purpose for public relations is to improve or enhance the public's perception of a company. Companies will often hire PR firms to develop a hard push on public relation efforts while others will incorporate good business practices on a smaller scale. Press releases, news stories, and strategic events are some of the ways that we can improve the public's perception of your company.

Public Relations
Research

Before you make any important decisions about your marketing, you must combine experience and good solid research. Research could relate to demographics, area dynamics, media, competition or a combination of them all. Conducting the right amount of research will ensure that your business is on-track with making solid decisions about what to do next and will result in a lower cost per lead or impression.

Research
Corporate Jingles

Jingles are a great way to differentiate your product from the rest of your competitors. They create a memorable impression in the customer's mind and will help improve top of mind awareness. We have a great team of artists and musicians that are very good at what they do. Next time you find yourself humming a tune in an ad, be thinking... what if that was your customer humming your jingle? Are they more likely to buy from you when they need your product/service?

Corporate Jingles
Social Media

Social media has the public hooked to their cell phones and computers. Advertising is about getting in front of people wherever they are, and social media provides a great opportunity to do that. With the ever increasing number of people using social media,  we continue to see a large amount of success from this medium.

Social Media
Graphic Design

First impressions are everything, right? How does your design reflect your corporate image? When you see your ads, collateral, or website, do you think high quality, professional, standout design? Graphic design is more than making things look pretty.  Its about accurately representing your company's values, goals and overall quality. Whether it is your website, your business card, or something else, we are committed to making sure the design of your materials matches the high quality nature of your business. 

Graphic Design
Campaign Tracking Tools

Coming soon.

Campaign Tracking Tools
Web Development

Epic Marketing builds high-impact, modern websites optimized for search engines and sales. Our unique blend of quality aesthetics, conversion optimization, and good old fashioned technical gee-whiz know-how make for a web experience like nothing you've ever seen before. You and your website visitors deserve the best.

Web Development
Script Writing

Script writing is a unique talent that, if done properly, will captivate listeners and quickly lead them to connect with your products/services. This gift combines effectively positioning products/services while gently tossing an emotional lasso around the neck of consumers without scaring them off. Script writing is most commonly used as a part of creating radio and television ads.

Script Writing
Media Placement

In every market there are thousands of different areas for you to spend your advertising budget. Each media rep claims to have  just the right vehicle that hits your demographic at just the right cost. In reality, all they care about is getting some of your money and they hope that it works well enough for you to do it again next month. Effectively identifying and placing your media each month is a part what needs to be done in order for your business to get a good return on your investment.

Media Placement
Print

Print ads continue to be a very relevant part of many businesses' marketing mix. Whether it's newspaper, brochures, direct mail, magazines, or newsletters, there are many to choose from and sift through. One or more of these print elements will likely continue to be a solid part of your advertising campaign. Our group can help take some of the guess work out of which is the best for helping you achieve your sales goals by conducting research, targeting demographics, negotiating rates and buying all forms of print advertising.

Print
Billboards

Does anybody notice billboards? The answer is yes and no. It all depends on the location, product, content, design and what demographic you are trying to reach. Thousands of cars pass them every day and it may be a great way to reach your audience. We can help you determine if this the best place for you to spend your advertising budget.

Billboards
Brand Identity

Brand continuity is something that often gets overlooked when you have a business owner wearing many different hats or a marketing coordinator with too many responsibilities. Your business should have a familiar look and feel to consumers that are exposed to your marketing material, whether they happen to see your ad in a magazine, see your commercial on TV, or see your website online. Having brand continuity makes your business more credible, increases frequency, and gets them to notice you faster.

Brand Identity

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